El Shaddai - Names of God Unisex Sweatshirt Collection

If you’re looking to return or exchange your order for whatever reason, we’re here to help! We have a 30-day return policy, which means you have 30 days after receiving your item to request a return. You can return your product for store credit, a different product, or a refund to the original payment method.

Please note the following exceptions to our return and refund policy:

• Discounted items are final sale and cannot be returned or exchanged.
• We do not except returns on gift cards. 
• To be eligible for a return, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You'll also need the receipt or proof of purchase.
• Returns and exchanges are not supported if you ordered the wrong size, color, or simply changed your mind.

If your return is accepted, we’ll send you a return shipping label, as well as instructions on how and where to send your package. Items sent back to us without first requesting a return will not be accepted. Please note that if your country of residence is not United States, shipping your goods may take longer than expected.

You can always contact us for any return questions at beliefbloom@gmail.com.

Damages and Issues

Please inspect your order upon receipt and contact us immediately if the item is defective, damaged, or if you receive the wrong item, so that we may evaluate the issue and make it right.

Certain types of items cannot be returned, like perishable goods (such as food, flowers, or plants), custom products (such as special orders or personalize items), and personal care goods (such as beauty products). We also do not accept returns for hazardous materials, flammable liquids, or gases. Please get in touch if you have questions or concerns about your specific item.

Exchanges

The fastest way to ensure you get what you want is to return the item you have, and once the return is accepted, make a separate purchase for the new item.

European Union 3 day cooling off period
Notwithstanding the above, if merchandise is being shipped into the European Union, you have the right to cancel or return your order within 3 days for any reason and without justification. As above, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You’ll also need the receipt or proof of purchase.

Refunds

We will notify you once we’ve received and inspected your return to let you know if the refund was approved or not. If approved, you’ll be automatically refunded on your original payment method within 10 business days. Please remember it can take some time for your bank or credit card company to process and post the refund too.

If more than 15 business days have passed since we’ve approved your return, please contact us at beliefbloom@gmail.com.

ORDER PROCESSING: 
Please allow up to two days to process your order. Expect an email within 72 hours to let you know your order is on the way!

In-store or local pickup is NOT available.  

FLAT RATE SHIPPING 
Orders are generally shipped within 2-5 business days using standard or economy shipping. International delivery is unavailable at this time.  
Standard flat rate shipping is $8.49, and Economy flat rate shipping is $7.39. We do not ship outside of the United States at this time. 

DOMESTIC SHIPPING RATES AND ESTIMATES: 
For calculated shipping rates:  Shipping charges for your order will be calculated and displayed at checkout. 

For questions contact beliefbloom@gmail.com. Please refer to our returns policy before completing your order.